Privacy Policy

1. Acceptence of terms

Neo Industries Pty Ltd ACN 147 104 621 (“we", “us”) operates this website, and provides services under the brands NeoCreative and NeoTheme.

By using this website, registering as a user, or entering into an agreement for services with Neo Industries Pty Ltd in any capacity, you agree to be bound by the following Privacy Policy, as modified from time to time.

We are committed to safeguarding your privacy on-line. The following statement sets our policy in relation to privacy. This policy may change from time to time so please review this policy periodically

This Privacy Policy is designed to supplement and support your general protection of personal information. Common sense applies. It does not replace your obligations or our rights under any applicable law or regulation

2. Anonymity

You may interact with us anonymously or under a pseudonym should you wish, however we require accurate personal information wherever you enter into an agreement including the payment of fees.

3. Information Used to Provide Services

We collect information you choose to enter into any online form (such as an order site) on our website, or any contract you enter with us, and may record it in our database. This information is used to provide our services to you.

We may freely share any information collected with our related bodies corporate (as defined in the Corporations Act 2001 (Cth)), and to any other entity operating our related brands NeoCreative and NeoTheme.

Unless otherwise agreed in a contract with you, we may appoint third party service providers to assist us in providing services to you. We may disclose your information to these providers as necessary to provide services to you. These service providers may be located overseas in jurisdictions such as the United States or Europe.

4. Information Collection Practices

We may use personal information you provide, such as contact details, for:

  • Billing and account management;
  • Business planning and product development, and
  • To provide information about our promotions, products and services.

We do not sell any personal information to any third party.

We may use and disclose your personal information to avoid an imminent threat to a person's life or to public safety, or for reasons related to law enforcement or internal investigations into unlawful activities. We may also use this information to identify, contact or bring legal action against any entity we suspect to be violating our acceptable usage policy or other contract, or who is causing injury or interference with our rights, property, customers, or any third party who could reasonably be harmed by their actions.

5. Financial and Credit Card Information

Financial information, including payment and credit card details are used temporarily at the time of order, and are NOT stored unless agreed under a separate contract with you.

Our site has security measures in place to protect against the loss, misuse and alteration of the information under our control. Your financial information is fully encrypted during all transactions. Please note, however, that no data transmission over the Internet is completely secure. As a result, while we attempt to protect your personal information, we cannot ensure or warrant the security of any information you provide to us and you transmit such information to us at your own risk.

6. Updates and Corrections

You may request to confirm or update any information we hold about you by contacting our support team: support@neocreative.com

You will be expected to verify your identity before we provide any personal information or update our records.

7. Third Party Sales

The website and our services may contains links to other websites. We are not responsible for the privacy practices or the content of such websites. We also make chat rooms, forums, message boards, and news groups available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when deciding to disclose your personal information.

8. Updates and Changes to Privacy Policy

We reserve the right to modify this Privacy Policy, by posting a modified version on our website, without prior notice to you. Any such modified version will be effective immediately upon posting on the website.